Autonomous E-commerce Robot

Industrial Design


Elevating User Engagement: Enhancing Interaction with the Autonomous Robot

A warehouse-operations client approached us with a project to redesign their autonomous robot. Our Design is a safe, cost-effective mobile robot that swiftly automates internal transportation and logistics. This robot optimizes workflows, freeing up staff resources to boost productivity and cut costs. They faced challenges with the dimensions, sharp corners, and overall form of the existing product. They sought our expertise to enhance the overall user interaction with the product.

Optimising for the operations-centric workflow

We analyzed the product thoroughly to improve user experience. We focused on making the outer design softer and user-friendly, optimized critical features' placement, and devised innovative door-opening methods. We considered user challenges and created practical, aesthetically pleasing solutions.
Upon analyzing the existing product, we conducted a thorough breakdown to comprehend its functionality and identify areas for improvement. Our focus centered on enhancing the user experience through softer and more user-friendly outer body aesthetics. Additionally, we aimed to optimize the placement of critical features like the screen and kill switch to ensure effectiveness and seamlessness in operation. A key aspect of our approach involved devising unique and innovative methods for opening and closing the door, enhancing both functionality and user satisfaction.To facilitate our design process, we created mood boards and themes to guide our ideation phase. These visual aids served as inspiration and reference points, aiding in the exploration of various design concepts. Furthermore, we actively sought out mechanisms and mechanisms that could facilitate different door opening and closing methods, enabling us to envision creative solutions.In our quest to understand the user environment, we delved into the specific challenges users might encounter while interacting with the product. By gaining insights into the environmental factors influencing user interaction, we were better equipped to tailor our design solutions to address these challenges effectively. This user-centric approach ensured that our design enhancements were not only aesthetically pleasing but also practical and functional, ultimately enhancing the overall user experience.
Form Development

Exploring Sheet Metal Possibilities

In the ideation phase, we creatively explored using mood boards and themes, focusing on sheet metal's properties. We aimed to balance aesthetics and functionality, ensuring durability and integration with the door mechanism.
During the ideation phase, we embarked on a creative journey fuelled by mood boards, themes, and diverse sources of inspiration to unlock the full potential of our design concepts. With the unique challenge of working within the confines of sheet metal construction, we explored innovative approaches to elevate the product's form and functionality.

Our brainstorming sessions revolved around leveraging the inherent properties of sheet metal to enhance the product's visual appeal and structural integrity. We delved into the realm of Japanese origami, contemplating how folding techniques could be adapted to create intriguing geometric patterns and dynamic shapes that would captivate users.

Exploration extended to joineries, where we sought to devise solutions that seamlessly integrated with the sheet metal framework. Inspired by the elegance of rolling shutters and blind cover mechanisms, we envisioned mechanisms that not only provided practical benefits but also added a touch of sophistication to the product's design.

Attention to detail was important as we considered the interplay between aesthetics and functionality. Integrating patterns into the sheet metal body emerged as a promising avenue for enhancing visual interest while maintaining structural integrity. However, we remained mindful of the need to balance artistic expression with practical considerations, ensuring that the design elements contributed meaningfully to the overall user experience.

Throughout this iterative process, the strength and durability of the sheet metal remained a focal point, guiding our decisions to ensure longevity and reliability. Every design element was meticulously evaluated to ensure seamless integration with the door interaction mechanism, emphasising a holistic approach to product development.

From problem to product

We improved the robot design and functionality through a user-centered redesign, focusing on aesthetics and functionality. We optimized features and addressed challenges in sheet metal construction, aiming to exceed expectations with a seamless blend of innovation and practicality.
The solution we devised through this autonomous robot aimed to elevate user engagement through a comprehensive redesign process. Starting with a thorough analysis of the existing product, the team identified key areas for improvement, such as the dimensions, sharp corners, and overall form.

We prioritized crafting a user-centric experience by refining the outer body aesthetics and optimizing the placement of critical features like the screen and kill switch. Creative brainstorming sessions fueled by mood boards and themes guided the ideation phase, leading to innovative solutions tailored to the challenges of sheet metal construction.

Attention to detail and a focus on balancing aesthetics with functionality ensured that every aspect of the redesign contributed meaningfully to the overall user experience. By pushing the boundaries of traditional sheet metal construction and embracing a holistic approach to product development, the designers aimed to exceed client expectations and deliver a product that seamlessly integrated form and function, ultimately enhancing user satisfaction and engagement.

Through iterative refinement and continuous testing, the final solution emerged as a testament to the team's dedication to innovation and user-centric design principles. With its blend of creativity, practicality, and attention to detail, the redesigned autonomous robot promised to deliver an unparalleled experience for both clients and end-users alike.

Our commitment to innovation and user-centric design drove us to explore unconventional ideas and push the boundaries of what was possible with sheet metal construction. By blending creativity with practicality, we aimed to create a product that not only met but exceeded the expectations of our clients and end-users, delivering an unparalleled experience that seamlessly integrated form and function.

Design Innovation at its best

The redesigned robot offers a superior user experience with its intuitive controls and seamless operation. Users can navigate effortlessly, focusing on tasks without distractions. Its adaptable design enhances productivity and efficiency, setting a new standard in industrial automation.
The redesigned autonomous robot offers enhanced user engagement and functionality. By focusing on user needs, the design team improved dimensions and outer aesthetics while optimizing critical features like the screen and kill switch placement. Innovative solutions tailored to sheet metal construction challenges were inspired by mood boards and brainstorming sessions. Drawing from Japanese origami and rolling shutter mechanisms, visually appealing patterns and functional joineries were integrated. Attention to detail ensured a balance between aesthetics and functionality, enhancing the overall user experience. Pushing the boundaries of sheet metal construction and a holistic approach exceeded client expectations. Through iterative refinement and testing, the final product seamlessly integrates form and function, promising heightened user satisfaction. With creativity, practicality, and meticulous attention, the redesigned MiR100 offers a unique and improved experience for both clients and end-users.

User Efficiency-focused Interaction

The redesign enhances user engagement and functionality through improved features such as screen and kill switch placement, addressing user needs effectively. By optimizing these elements, the redesign promises a more intuitive and satisfying user experience.
The redesigned autonomous robot promises an exceptional user experience and interaction. With its refined design and optimized features, users can navigate and control the robot effortlessly. The intuitive interface and user-friendly controls ensure seamless operation, allowing users to focus on their tasks without distractions. Whether in a warehouse, factory, or other industrial settings, the MiR100 adapts smoothly to user needs, enhancing productivity and efficiency. Users can expect a hassle-free experience, with every interaction designed to be intuitive and efficient. Overall, the MiR100's user experience sets a new standard in industrial automation, providing a streamlined and enjoyable interaction that maximizes productivity and user satisfaction.

Stirring-up the Industrial Operations Ecosystem

The impact of this redesign project is significant and wide-ranging. By improving user engagement and functionality, the redesigned robot promises to transform industrial operations, offering greater efficiency and productivity in diverse settings.
Firstly, the improved user experience and interaction offered by the redesigned robot enable seamless navigation and control, empowering users to optimize workflows and increase productivity. The intuitive interface and user-friendly controls minimize the learning curve, allowing staff to quickly adapt to the new system and focus on core tasks.

Additionally, the holistic approach to product development, which prioritizes user-centric design and innovation, positions this as a leader in the field of industrial automation. By pushing the boundaries of traditional sheet metal construction and engineering, the redesigned robot exceeds client expectations and delivers unparalleled performance and reliability in diverse industrial environments.

Overall, the impact of the this redesign project extends beyond mere technological advancements. It represents a paradigm shift in the way autonomous robots are conceptualized, designed, and deployed, paving the way for more efficient, user-friendly, and adaptable solutions that drive progress and innovation in the industrial sector.


  • Industrial Design
  • Mechanical Engineering
  • Human Machine Interaction





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